privacy

8/28/26

This notice explains how Palmer Innovative Construction ("we," "us," "our") collects and uses your mobile phone number and handles text messages (SMS/MMS) sent to you as part of our services. It supplements our general Privacy Policy https://www.palmerinnovative.com/privacy

Information We Collect

We collect your mobile phone number when you provide it to us — as a client, subcontractor, or through a project inquiry — for the purpose of sending you service-related text messages.

How We Use Your Information

We use your phone number to send you messages related to your project or work with us, including:

Notifications that our crew is on the way to a job site
Schedule updates and reminders about upcoming work
Reminders about certificate of insurance renewals (subcontractors)
Invoice and payment notifications
Other transactional updates related to a specific job

We do not send marketing or promotional text messages, and we do not sell, rent, or share your mobile phone number or opt-in data with third parties or affiliates for their marketing or promotional purposes.

Message Frequency

Message frequency varies depending on your active projects with us. You may receive anywhere from a few messages to more frequent updates during an active job.

Message and Data Rates

Message and data rates may apply, depending on your mobile carrier and plan. Palmer Innovative Construction is not responsible for any charges from your carrier.

Consent

By providing your mobile phone number to us, you consent to receive text messages from Palmer Innovative Construction related to the services described above. Consent to receive these messages is not a condition of purchasing any services from us.

Opt-Out

You can opt out of receiving text messages at any time by replying STOP to any message. You'll receive one final message confirming you've been unsubscribed, and no further messages will be sent unless you opt back in.

For help, reply HELP to any message, or contact us directly using the information below.

How We Protect Your Information

We take reasonable steps to protect your phone number and the content of messages sent to you. Text messages are sent through Twilio, a third-party messaging platform, which processes messages on our behalf and is subject to its own privacy and security practices.

Program Description

Palmer Innovative Construction sends text messages related to services we provide to our clients and subcontractors, including:

Notifications that our crew is on the way to a job site
Schedule updates and reminders about upcoming work
Certificate of insurance renewal reminders (subcontractors)
Invoice and payment notifications
Other transactional updates tied to a specific job

This program does not include marketing or promotional messages.

Eligibility

You must be 18 years or older and a client or subcontractor of Palmer Innovative Construction, or otherwise have an active project or business relationship with us, to enroll in this program.

Cost and Message Frequency

Message and data rates may apply based on your mobile carrier and plan. We are not responsible for any charges billed by your carrier. Message frequency varies depending on your active projects with us.

How You're Enrolled

You are enrolled in this program when you provide your mobile phone number to us directly — for example, through a project agreement, an invoice, or our online portal — for the purpose of receiving these updates. Consent to receive text messages is not a condition of purchasing any services from us.

How to Opt Out

Reply STOP to any message at any time to unsubscribe. You will receive one final confirmation message, and no further messages will be sent unless you opt back in by providing your number to us again.

Reply HELP to any message for assistance, or contact us using the information below.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. We do not guarantee that any message will be delivered in a timely manner, or at all — factors like carrier network issues, your phone's settings, or your carrier's own filtering are outside our control.

Supported carriers include, but are not limited to, major U.S. wireless carriers. This program is not available on all mobile networks or devices.

Our collection and use of your information in connection with this program is described in our https://www.palmerinnovative.com/privacy

Changes to These Terms

We may update these terms from time to time. The most current version will always be posted at this page, with the effective date updated accordingly. Continued participation in the program after a change means you accept the updated terms.

Contact Us

[palmer innovative] [info@tr-millwork.net]